Another option for sharing slides in a virtual meeting is to use Reading View in PowerPoint where the slide show runs in the PowerPoint window. App conflict If you have another similar app that is running at the same time and using your webcam, Webex may not be able to share the screen. Guiding you with how-to advice, news and tips to upgrade your tech life. For recordings that were created using the WebEx WRF Player or the WebEx Recorder, Player, and Recording Editor, you can use the WebEx Recording Editor to add, delete, or rearrange recorded data. Sometimes Webex permissions can be limited by corporate policies or security software installed on your computer. way of collaborating thats centered around the This will ensure that you have the latest version and get rid of the previous one, especially if it was corrupted. This grey box has got to go! Download Restoro PC Repair Tool that comes with Patented Technologies (patent available here). Additionally, the meeting does not appear on the Host's Outlook calendar. But when it comes to sharing your screen, you may encounter a problem: the Share Screen button is greyed out. When I light up a WebEx session, I can only share the meeting window and not other applications. 07:49 PM bars and smart multi-screen video conferencing for every IM-only screen share is a one-to-one client-to-client screen share over Remote Desktop Protocol (RDP). Screen sharing option is greyed out in Webex Meetings on Mac. Outdated app If youre not running the most recent version of Webex, you may be missing out on important updates needed for the program to function properly. If the person sharing their screen wants to take Screenshare wirelessly to a Webex Device via Proximity. Dave is one of fewer than ten people in North America recognized by Microsoft with the Most Valuable Professional Award for his contributions to the Excel, PowerPoint, and Teams communities. The audience continues to see the full shared window.]. Customers Also Viewed These Support Documents. If the share screen becomes active after you have disabled the extensions, you can try enabling them one by one until you find the culprit. Alternatively, you can switch to another browser or the app version to avoid browser limitations that may occur from time to time. Attendees will see your cursor move to the controls and when the controls drop down that part of your slide is covered up with grey rectangles. Sometimes Webex permissions can be limited by corporate policies or security software installed on your computer. What's new, tips and tricks, and much more. You can share your content or screen from your: Select to share your screen or application from the list of open applications. The results are torn incoming camera feeds and a torn self-view preview when your camera is set to mirror its image (see example below). Share entire application sets, such as productivity tools or web browsers. The Advanced Sharing window appears. ), as soon as you select the "Share Content" . His focus is on helping corporate professionals visually communicate the messages in their data so they don't overwhelm and confuse executives. The attendees will see a blank area of the screen where the PDF is displayed and see your cursor move as you scroll through your notes but Webex doesnt offer any better option. Not associated with Microsoft. You need to make sure that your meeting is public before you can share it. Click 'Share' on the screen or application you wish to share. I was in a meeting with someone this morning and her WebEx windows were blocking the screen. Options are grayed out in the On the Session Controls Panel, select the down arrow then choose Send Ctrl+Alt+Del. As the cursor moves, the attendees see it moving. These problems with Webex can make the share screen difficult to use and make you think that it is not working. The view of attendee sees grey on screen in a few points such as the image below. If you only have your laptop and dont have room for a second screen, one option is to create a ghost second screen as I explain in this article. If you're experiencing problems with screen sharing, or if your computer doesn't support advanced screen sharing, switch to classic screen sharing during the meeting or event. You may also come across an error where the Webex microphone is not working, so feel free to check out our guide on the same. He has written ten books and over 600 articles on the topic of effective presentations and his ideas have appeared in publications around the world. This happened several times in 2021, mainly from February to the last one on June 1, 2021. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Check your internet connection and ensure you have a working and active connection. 05-31-2020 4. Are you experiencing the same screen sharing issue when you are using MS Teams online from your computer? I have tried to minimize video window and grey box just minimize too, not disappear completely . 08-04-2020 Trying to set up the meeting setting again, to allow everything, but everything is in order, not able to get to this level of settings (if existing). 1 2 comments vtbrian 3 yr. ago Are you the host in these cases? Privacy Policy. Outdated OS If your Windows is not up-to-date, it may not meet the current system requirements of the latest Webex version. Webex also offers sharing an application in a meeting but it still works on the screen-based approach. With Webex Meetings you can choose exactly what you want to shareno more, no less. For example, heres how to. If another application is partially covering up part of the application you are sharing, that portion is greyed out for the attendees [Late 2020 update: With the new version of Webex, a non-shared window on top of a shared window does not cause that part of the shared window to be greyed out.The audience continues to see the full shared window. Outdated app If youre not running the most recent version of Webex, you may be missing out on important updates needed for the program to function properly. Time-saving software and hardware expertise that helps 200M users yearly. Please do a screen share. Make sure that you have enabled the sharing feature. Then try to log in. Enterprise-grade security, If this is the case, then make sure that your organization gives you permission to share your Webex screen before making an attempt again. WebEx Mac version share controls greyed out - Cisco Community I just got my new MacBook Pro and installed WebEx. The reason this happens is due to a limitation with Microsoft Exchange and Windows Outlook clients where web-based add-ins like Webex Scheduler are not supported in shared calendar scenarios. Even the option of using Google Slides Presenter View in a browser (video here) does not work because Webex shares all browser windows when you share the browser app, including the one with your notes and slide previews. Click Start Scan to find Windows issues that could be causing PC problems. FAQ re Webex Sharing . Enhance your workplace. "+String(e)+r);return new Intl.NumberFormat('en-US').format(Math.round(569086*a+n))}var rng=document.querySelector("#restoro-downloads");rng.innerHTML=gennr();rng.removeAttribute("id");var restoroDownloadLink=document.querySelector("#restoro-download-link"),restoroDownloadArrow=document.querySelector(".restoro-download-arrow"),restoroCloseArrow=document.querySelector("#close-restoro-download-arrow");if(window.navigator.vendor=="Google Inc."){restoroDownloadLink.addEventListener("click",function(){setTimeout(function(){restoroDownloadArrow.style.display="flex"},500),restoroCloseArrow.addEventListener("click",function(){restoroDownloadArrow.style.display="none"})});}. View with Adobe Reader on a variety of devices, View in various apps on iPhone, iPad, Android, Sony Reader, or Windows Phone, View on Kindle device or Kindle app on multiple devices, Known issues and limitations for Webex Scheduler for MIcrosoft Outlook, Enable shared folders and shared mailbox scenarios in an Outlook add-in, Schedule meetings for another host in Microsoft Exchange with the Webex Scheduler. Check the box share this folder and click on permissions. Becauseof this, the Webex Scheduler Add-in appears grayed out when SOBO another user's calendar. Applies to Cisco Jabber for Windows. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. Some users with an NVIDIA graphics card may experience screen tearing within their Webex window. If one application is on top of the other, thats what the attendees see on the screen. Let teamwork thrive. As explained above, the attendees will see your slides in only a portion of the screen (as shown in the screen capture above) and they will see your cursor moving in the grey area of the screen as you scroll through your notes. All-in-one room devices for video meetings, digital whiteboarding, and content share. She was on a laptop so couldn't move them. Log out and log back into your Webex account. Right click on a drive you want to share. In the Add menu, sort by Recently Used.Chose "Cisco Webex Service" and then click Add Selected Program.The pop-up will close and you will now be shown the application features . Sharing your screen in Webex meetings is a great feature that makes it easier for your team to collaborate during a meeting.However, sometimes the share button may be inactive because of a glitch with the program or an outdated version.Updating the application to the latest version could be the answer to your problems. This occurs for every meeting. Broken Screen When Attendee is Sharing Desktop, Locate the caret on the right side of the Task Bar. You can minimize this view and drag it elsewhere, but it does not completely go away. You can even share 3D models virtually in your meetings from iOS devices! Does it make a difference if you are the host? b. Get more answers to your virtual presentation questions here and get updates of new articles and videos here. You may want to consider the option to have notes on a tablet beside the screen that has the slides full-screen in Slide Show mode because the slides will be larger for the attendees. If youre using an older version of your browser, note that some older browsers may not work well with Webex and require the latest version to function optimally. Dave is one of fewer than ten people in North America recognized by Microsoft with the Most Valuable Professional Award for his contributions to the Excel, PowerPoint, and Teams communities. Sometimes Webex permissions can be limited by corporate policies or security software installed on your computer. drmacinyasha 3 yr. ago In other instances, you may find that Webex is still using your mic even after the meeting, so visit our guide for some helpful tips to stop this anomaly. everywhere between. Choose Communicate and select Share screen. He has written ten books and over 600 articles on the topic of effective presentations and his ideas have appeared in publications around the world. The documentation set for this product strives to use bias-free language. work. Check the box next to Cisco WebEx for all of the following: Camera Microphone Input Monitoring Full Disk Access Screen Recording While you are at it (if you have it) enable for Microsoft PowerPoint too. This is a different approach to switching what content you share with attendees in a meeting. This software will repair common computer errors, protect you from file loss, malware, hardware failure and optimize your PC for maximum performance. Outdated OS If your Windows is not up-to-date, it may not meet the current system requirements of the latest Webex version. Start For Free Do I have control over what I screen share? Dave Paradi has over twenty-two years of experience delivering customized training workshops to help business professionals improve their presentations. Reddit and its partners use cookies and similar technologies to provide you with a better experience. We recommend downloading this PC Repair tool (rated Great on TrustPilot.com) to easily address them. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. The EnableP2PDesktopShare parameter controls whether IM-only screen shares are available. If your mic isn't in the Microphone dropdown menu, unplug and plug it back in. Share multimedia viewers and players so you can show video or animation in a Webex Meeting at 30 frames per second. If not, one of us should so that it gets fixed. "Share" button at the bottom of your Webex screen (previously greyed out) will now be active. from the menu options. These instructions are for the Webex app on a computer. Webex was built when the model for sharing content during a web meeting was to share your screen or dont share at all. I took a side-by-side picture. This will ensure that you have the latest version and get rid of the previous one, especially if it was corrupted. Sometimes the issue occurs due to outdated software versions. Hi - you have to be in the Webex meeting to see the option to add it to your security settings. Select Windows Update and click on Check for updates. On the right is the Host computer and on the left is the attendee view. Without this setting, any motion animations or transitions appear jerky to the attendees. This seems to be an issue with certain browsers where extensions arent playing nicely with Webex. If youre experiencing problems with screen sharing, or if your computer doesnt support advanced screen sharing, switch to classic screen sharing during the meeting or event. Click on Take Control and you will be able to control their screen with your mouse and keyboard. The "share" button is not active, on all sides (all participants) sitting in different places (offices) and cities experience the same problem. If youre using an older version of your browser, note that some older browsers may not work well with Webex and require the latest version to function optimally. Fix them with this tool: Samsung Tool Pro 44 17 Descargar Para Windows 7 10 8 32 64 Bit, Enable sharing permissions to activate the share screen button. Reported the problem already twice, but no answer from Cisco Trying to search for any help, but not successful. Clicking this, will display a . Save information for future commentsComment, Routers Compatible With Windows 10 5 Best Options Of 2023, Sharepoint Edit Web Part Not Allowed How To Enable It. workspace. We suppose this happens usually when the meeting is changed (postponed) more then 2 times, however this error happened again on June 1, when the meeting was not rescheduled at all. I've tried re-installing Office twice and I just now uninstalled and reinstalled Webex. Disclaimer: Select Share in the control bar on your screen. To avoid the screen sharing option graying out, start a voice or video call with the person first before sharing your screen. Get outstanding Because Webex uses a screen-based approach to sharing, the best experience for attendees is when you share your screen, not an application. Restoro has been downloaded by 0 readers this month. Log out and log back into your Webex account. Prev Share Screen Is Greyed Out In Webex 3 Ways To Fix It Next Shorted Out Motherboard Why It Happens How Can You Fix It For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. Check your Systems Preferences > Security & Privacy > Privacy settings. This will work well. If you are using multiple displays you can get around this issue by sharing a display or program that does not have hidden content on it. Welcome to the Webex Community. For more information, please see our But when it comes to sharing your screen, you may encounter a problem: the Share Screen button is greyed out. When you use a shared calendar and schedule on behalf of (SOBO) another user in MicrosoftOutlook for Windows, the Webex Scheduler Add-in button is grayed out. Once the person sharing their screen grants your request you will see the Remote Control window open. The "share" button is not active, on all sides (all participants) sitting in different places (offices) and cities experience the same problem. Webex allows more than one application to be shared at a time because it is just making more of the shared screen visible to the attendees. Dave Paradi has over twenty-two years of experience delivering customized training workshops to help business professionals improve their presentations. When I as the host shared content, she did not see greyed out windows on my screen. 1. How do I fix the greyed out share screen on Webex? Call, meet, co-create and Did you find this article using a Google search? Browser settings If youre using Webex on a browser, it is possible that your browser does not support sharing screens natively or some extensions are blocking the feature. Symptom: After users apply the Microsoft update KB3069392 or KB3124001, they can no longer share in WebEx meetings. The meeting is private If your meeting is not yet public, the Share button will be greyed out. Unable to share the screen in a meeting on Mac. Do let us know if you have been able to resolve this issue in the comment section below. You are not able to select it when Outlook is used in an On-Prem Exchange environment, as shown in this image: Note: Outlook on Mac and the Outlook Web App (OWA) are unaffected and can SOBO as normal in shared calendars. Yes this is because you are sharing a particular application and Webex is securing information that is not being shared by graying it out to the attendees. Check for software updates 2. Learn more about how Cisco is using Inclusive Language. Webex by Cisco is one of the legacy web meeting platforms and that shows in the options they offer presenters for sharing PowerPoint slides during meetings. 4. - edited If you have any browser extensions enabled, try disabling them and then restarting your browser. After that, you will need to click on the lock to save the changes. Fix PC issues and remove viruses now in 3 easy steps: update Microsoft Edge to the latest version, How to Format a Write-Protected USB Flash Drive, MSVCP140_APP.dll Not Found? Hit the Start menu icon and select Settings. A few basic checks before moving on to the advanced troubleshooting could help remedy the situation: Sometimes the issue occurs due to outdated software versions. Windows not restarting issues can be caused by broken system files, but you can take immediate action if facing this problem. They further stated that the problems started after upgrading to the latest version of macOS. Start a whiteboard and draw your ideas, for all to see. If not, try uninstalling and reinstalling Webex Meetings app again. The downside is that Webex puts the meeting controls at the top of the Slide Show screen because it is being shared. Trying to figure out why sometimes during a webex session, the Share Content is greyed out not allowing me to share my screen or any windows to other participants.Any ideas? You can minimize this view and drag it elsewhere, but it does not completely go away. If your application only takes up a quarter of the screen, the attendees see three-quarters of the screen blank and your application small in one corner, as shown in this screen capture of an attendee screen while showing a PowerPoint Slide Show running in the PowerPoint window. However, sometimes the share button may be inactive because of a glitch with the program or an outdated version. His focus is on helping corporate professionals visually communicate the messages in their data so they dont overwhelm and confuse executives. Alternatively, you can switch to another browser or the app version to avoid browser limitations that may occur from time to time. If not, try uninstalling and reinstalling Webex Meetings app again. Disable browser extensions 3. Cizik School of Nursing Page 5 You will see the Request Remote Control window pop up once you have sent the request. Sports & His articles and videos on virtual presenting have been viewed over 3.5 million times and liked over 14,000 times on YouTube. Stay focused. The pop-up will close and you will now be shown the application features that you can alter. I have the same issue, when im the host i can share my screen or content without problems, i mean, attendees dont see any gray area, but if Other person share grays areas appear. Unlike Teams or Zoom that offer ways to use PowerPoints Presenter View Preview mode to share your slides with the attendees while you see your notes, this is not possible in Webex. Make sure that you have enabled the sharing feature. Do let us know if you have been able to resolve this issue in the comment section below. You have the traditional option to share your entire screen which works the way you expect it to. First, select the check box beside the Share this folder option. Additional features, storage, and support Cisco Webex Device. The host has disabled sharing If the meeting does not allow sharing of content, you cannot share until the host allows you to. Some hosts may not allow others to share without giving them the presenter role. Not you? You may also come across an error where the Webex microphone is not working, so feel free to check out our guide on the same. We recommend installing Restoro, a tool that will scan your machine and identify what the fault is.Click hereto download and start repairing. If you are unable to upgrade at this time, the provided workarounds can be used to SOBO a shared calendar: Note: If you schedule meetings for other hosts this way, the meeting invite appears to be from you instead of the host you scheduled the meeting for. After all WebEx permissions are enabled you will need to close and relaunch Cisco WebEx. You can also share whiteboard sessions into a Webex meeting from a Webex Board. Conditions: Clients with Microsoft update KB3069392 installed (or KB3124001 from January 2016 that supersedes . Webex, like Zoom, has an option to set if you want to share video during the meeting. This seems to be an issue with certain browsers where extensions arent playing nicely with Webex. If you only have one screen or dont want to use Presenter View, one option to consider is to create your speaking notes as a PDF (article here) and display them on a tablet that is positioned beside the screen. Switch to Classic Screen Sharing in Cisco Webex Meetings or Cisco Webex Events (Windows 10). Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. You can display the slides full screen in Slide Show so the attendees see a full screen slide and scroll through the notes on the tablet when speaking. How do I fix the greyed out share screen on Webex? If you have two screens (article with options for adding an additional screen) you can use Presenter View in Webex. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. You need to contact your Zoom admin for assistance to enable it. The all-in-one app to call, meet, message, and Hopefully, one of these solutions has been able to fix the greyed out share screen on Webex. Technicians working WebEx support lines say they hear some of the same questions regularly. SPONSORED Alternatively, you can switch to another browser or the app version to avoid browser limitations that may occur from time to time. Their approach is different from that of Microsoft Teams or Zoom and they offer fewer options that dont offer as good an experience for the presenter and meeting attendees. Enjoy video-first meetings with integrated voice, video and screen sharing, that lets you collaborate more effectively with customers, partners, and employees--without the need to travel. Updating the application to the latest version could be the answer to your problems. You need to make sure that your meeting is public before you can share it. Click on this caret to open the menu. Sharing your screen in Webex meetings is a great feature that makes it easier for your team to collaborate during a meeting. Email * After installation, simply click the Start Scan button and then press on Repair All. You can try updating your software to see if it fixes the problem. T.T. You can share your screen and talk to multiple people at once. You can share your screen and talk to multiple people at once. Name * Disable browser extensions 3. His articles and videos on virtual presenting have been viewed over 3.5 million times and liked over 14,000 times on YouTube. Because of this, the Webex Scheduler Add-in appears grayed out when SOBO another user's calendar. Security permissions If you have not enabled sharing permissions on your PC, the share screen will not be active. Not only does the quality of videos improve, but any animation that has movement or any Morph transitions improve dramatically as well. If you forgot the close the application before beginning, close Webex and reopen it to have the altered settings applied. Webex also offers an option to share a file that is not open already. From the Properties window, Click the Advanced Sharing button. work you do, not where you do it. In 2020 it has not happened at all. All rights reserved. If you have one screen and want to see your notes in Acrobat and share your slides in a PowerPoint window, you will have to make the slides take up as much of the screen as possible while still being able to see your notes document. Based on the Microsoft Documentation Shared Folders and Shared Mailboxes, Microsoft is currentlyin preview to support web based add-ins for on-prem exchange. We use advanced screen sharing to prevent crosshatch-patterned windows from appearing for others where meeting or event panels are open on your screen.

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