Specialized Loan Servicing, LLC, CITIBANK N.A., AS TRUSTEE FOR BEAR STEARNS ASSET BACKED SECURITIES I TRUST 2006-HE4, ASSET-BACKED CERTIFICATES, SERIES 2006-HE4, Does 1- 10 and Citibank, N.A. PLEASE NOTE Under no circumstance would Specialized Loan Servicing require or request borrowers to wire or submit funds to an individual. For licensing information, go to:www.nmlsconsumeraccess.org Please be advised that Specialized Loan Servicing LLC is not a lender. New York Customers: The online messaging feature is not available. Box 636005 Littleton, CO 80163-6005. . Please try again later. To ensure prompt and accurate processing of your payment, please include 125080 IDSPub#0183548 TS#WA-22-946753-BF NOTICE OF TRUSTEE'S SALE Pursuant to the Revised Code of Washington 61.24, et seq.QUALITY LOAN SERVICE CORPORATION F/K/A QUALITY LOAN SERV I searched for reviews on Specialized Loan Servicing (SLS) and found many people shared horrible and similar experience with SLS on this website. The security and privacy policies of the third-party may be different than those of SLS. All payments should be made payable to GMFS LLC, including those made via MoneyGram or Western Union. Download forms Watch how-to videos Read our general FAQs Read our adjustable rate indices FAQ Read our blog. To Request a payoff statement for your loan. reserved, Reproduction in whole or in part without permission is prohibited, This site is best viewed in Microsoft Edge browser. Please be advised that you will no longer be subject to, or under the protection of, our privacy and security policies. 1.4. and / or Password. Please try again. Computershare Limited 1996 - 2023. https://gmfsmortgage.servicingloans.com 1-866-392-1860. 1996 - 2023 Computershare Limited. Computershare Limited 1996 - 2023. For California Consumers: Please be advised that we collect information you provide to make the mortgage or HELOC payment. Eligible borrowers may set up automatic electronic payments made directly from their existing bank account. Specialized Loan Servicing LLC: NMLS 2168 CMC Funding, Inc: NMLS ID 41998 For requests for information and notices of error regarding your account, please use the address GMFS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. creating an account at the Insurance Loss Claim Website. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. Total scurve, they practice shady business practices and have little to no regards for morals or ethics. Fax to: GMFS LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. Our risk management and compliance controls protect our clients' investments through evolving regulatory and policy changes. We accept calls from relay services on behalf of hearing-impaired borrowers. What payment methods does Specialized Loan Servicing accept? 1-678-459-9746 (Attention: Loss Draft Department). Our versatile servicing team helps protect your revenue and improve performance for even the most complex portfolios. Make a payment Original review: Dec. 30, 2022. FirstBank Mortgage is transitioning to a new servicer for mortgage loans in a phased approach beginning on 6/1/2022. CMC Funding, Inc c/o Specialized Loan Servicing P.O. Choose an option below to set up Autopay: Arrange with your financial institution to have payments sent to us every month. Read more about our success on our news page. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-800-315-4757 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Specialized Loan Servicing, LLC (SLS) is writing in response to a dispute that you filed with the Better Business Bureau (BBB) with regard to the servicing of the above-referenced mortgage. A A A Toll Free: 1-800-258-8602 Welcome, SPS customers. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. To Request a payoff statement for your loan. Valuation services are performed by Computershare's licensed appraisal management company, Computershare Valuation Services While SLS is unable to provide a translation of documents in languages other than English commonly-used debt terms translation and description can be found in multiple languages on the NYC Consumer Affairs Departments website,www.NYC.gov/dca. No endorsement has been given nor is implied. State Licenses for Specialized Loan Servicing Terms and Conditions NMLS Consumer Access. Angel Oak will provide a written response within 30 days (excluding legal public holidays, Saturdays and Sundays) and will make corrections to your account, if appropriate, depending on the outcome of our review. Please sign in to access your account. instructions how to enable JavaScript in your web browser. He did not rush me off the phone or cut me off; and his answers to my questions showed he took the time to actually listen. We are rankedTier 1 by FHA and Ginnie Mae and receiveconsistent recognition from Fannie Mae's Servicer Total Achievement and Rewards (STAR) award and Freddie Mac's Servicer Honors and Rewards Program (SHARP). If you have any questions or need assistance, please reach out to our For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. All rights reserved. 1-678-459-9746 (Attention: Loss Draft Department). For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. We measure probability of default, anticipate recidivism, and apply borrower contact strategies that get results. Computershare Limited 1996 - 2023. Computershare Loan Services (CLS) is a single-source provider of mortgage services. New York Customers: The online messaging feature is not available. P.O. creating an account at the Insurance Loss Claim Website. All programs may not be available. 1996 - 2023 Computershare Limited. Did you receive a welcome packet from us? Alternatively, you may communicate with us regarding your loss claims by sending your check(s) and other required documents via regular mail or overnight mail or via fax at any time, as follows: For other inquiries please call our Insurance Department at 1-800-441-4145, If your inquiry involves real estate taxes, please contact our Tax Department at 1-866-801-1373. If you have any questions or need assistance, please reach out to our How can I contact Specialized Loan Servicing about my bill? For residential mortgage loans on real estate located in the State of Texas: COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 NORTH LAMAR, SUITE 21, AUSTIN, TEXAS 78705. Computershare Loan Services (CLS) is a single-source provider of mortgage services. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. Our trusted experts have decades of experience anticipating situations before they become problems, and preparing solutions before they become necessary. Common questions, curated and answered by doxo, about paying Specialized Loan Servicing bills. A request for information or notice of error does not prevent Angel Oak from initiating foreclosure if proper grounds exist under the mortgage documents. Our hours of operation are Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. After receipt of a notice of error, SLS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. For requests for information and notices of error regarding your account, please use the address SLS has designated under the Real Estate Settlement and Procedures Act and Regulation X for this purpose: Request for Information: A request for information is a written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) relating to the servicing of the mortgage loan that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the information you are requesting regarding your account. Special Subservicing Asset Management Debt Recovery Log into InvestorWeb Contact Us Login SERVICING Create your InvestorWeb account Log into your InvestorWeb account SECONDARY MARKETING Log into your MSR Seller account Log into your cooperative account ASSET MANAGEMENT Log into your REO account Log into your valuations account United States All rights reserved. If you have received a request to submit funds made payable to an individual, please contact Customer Care Department with questions at 1-866-392-1860 Monday through Friday, 6:00 a.m. until 6:00 p.m. MT. That's how we deliver timely and helpful advice, better business insights, and essential industry projections. The consent order requires SLS to pay $775,000 in monetary relief to consumers, waive $500,000 in borrower deficiencies, pay a $250,000 civil money penalty, and implement procedures to ensure compliance with RESPA and Regulation X. ", instructions how to enable JavaScript in your web browser. Log-in to manage your mortgage account How Can We Help You? creating an account at the Insurance Loss Claim Website. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. LenderLive Network, LLC: NMLS ID 1607 Where can I find it? Want more success in today's market? If you have experienced a loss and need to submit a claim, you may upload the required documents and track the progress of your claim online 24/7 by accessing and doxo enables secure bill payment on your behalf and is not an affiliate of or endorsed by Specialized Loan Servicing. Contact us . Lenders . To Request a payoff statement for your loan. With Computershare Loan Services, you get an extension of your team that helps you stay one step ahead. She was empathetic and showed genuine interest!, "My agent did a great job welcoming me to SLS. creating an account at the Insurance Loss Claim Website. Making a payment on yourMortgage, Home EquityLine of Credit or any otheraccount type is simple. For California Consumers: Please be advised that when you log into the website, we will be collecting your personal information.Click hereto view our California Consumer Privacy Act Notice that details the categories of personal information that will be collected and the purpose for which the information will be used. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. Please note that Specialized Loan Servicing LLC ("SLS") makes no endorsement or claims about the accuracy or content of the information contained or the products found on third-party websites. The Office of Federal Student Aid awarded new contracts to five loan servicersa key milestone in the Education Department's years-long effort to modernize its student loan system. A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. Please be advised that by refinancing your current loan, your total finance charges may be higher over the life of the loan. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-866-392-1860. Whether you choose to utilize your brand or ours, we treat your customers as if they are our own, acting as an extension of your brand through digital, print, call center and IVR communication. The department is planning to launch the first phase of the modernization next year. Please That frees them up to do what they do bestbuild powerful brands that keep long-term customer relationships at heart. We drive innovation and develop flexible solutions with forward-thinking technology that help clients reach their goals. Make a payment Do you want to manage your mortgage account? You, your carrier, or agent can upload your latest insurance information. 85%. Our reputation for tightly managed processes, air-tight compliance, and multiple security checkpoints is unmatched. contact the administrators of such websites with any questions or concerns regarding *We do not charge a fee, however, your financial institution or other 3, Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA), Fill out the Automatic Withdrawal Request form, then fax or mail to the address provided on the form. On May 11 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Specialized Loan Servicing, LLC (SLS), a mortgage-loan servicer in Colorado. The security and privacy policies of the third-party may be different than those of SLS. For residents of New York: SLS has a pending application for a New York Mortgage Banker License. Should your payment amount change, the new payment will be automatically deducted from your bank account. After receipt of a notice of error, GMFS will not furnish adverse information to a credit reporting agency regarding any payment that is the subject of a notice of error while your inquiry is being reviewed. For residents of New York City: Please be advised that language access services may be available to you by contacting our Customer Care number. GMFS will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). A request for information or notice of error does not prevent SLS from initiating foreclosure if proper grounds exist under the mortgage documents. If you have any questions or need assistance, please reach out to our SPS in not responsible for any content on this page or any third party content that may be accessed via this page. If you have any questions or need assistance, please reach out to our If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. We accept calls from relay services on behalf of hearing-impaired borrowers. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. Please note a mortgage servicer is not obligated to respond to an untimely request for information or notice of error. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). Industry ratings and approvals reflect our commitment to servicing excellence and customer care that helps protect clients portfolios. Angel Oak will provide a written acknowledgment of your inquiry within 5 days of receipt of your request (excluding legal public holidays, Saturdays and Sundays). LenderLive Network, LLC: NMLS ID 1607 Specialized Loan Servicing (SLS) is one of the highest-rated mortgage subservicers in the US, with a proven record of delivering superior . doxo is not an affiliate of Specialized Loan Servicing. MANAGE YOUR ACCOUNT Now more than ever, it's easy to manage your account online, including: Set up Automatic Payments View Statements Set up Third Party Access Make a Payment Request Payment History View Letters Submit Proof of Insurance Request Assistance Upload Documents To manage your account, please sign in. To view all available payment methods, please click here. Specialized Loan Servicing services mortgages across the United States. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. This portal provides its users with real-time access to account information, in a secure and user friendly interface. Computershare Limited 1996 - 2023. By clicking the continue button, you will leave our website and be redirected to a third-party web site. Here are some helpful videos about common mortgage related topics. Notice of Error: A notice of error is written request (other than a notice on a payment coupon or other payment medium supplied by the servicer) that asserts a certain specified error that includes: (1) your name, (2) information that allows us to identify your mortgage account and (3) the error you believe occurred relating to the servicing of the mortgage account. If you are in a confirmed FEMA disaster area, please contact Customer Service at 1-800-315-4757. On May 11 2020, the Consumer Financial Protection Bureau (Bureau) issued a consent order against Specialized Loan Servicing, LLC (SLS), a mortgage-loan servicer in Colorado. You have exceeded the number of attempts. instructions how to enable JavaScript in your web browser. Contact Us. Specialized Loan Servicing LLC: NMLS ID Main Office 2168; NMLS ID Branch 972456, Privacy Policy for Specialized Loan Servicing, Privacy Policy for Specialized Loan Servicing (California), Privacy Policy for Specialized Loan Servicing (California Consumer Privacy Act), State Licenses for Specialized Loan Servicing, Federal Emergency Management Agency's (FEMA). Online: Log into your account and select the Payoff Quote option located on the Home screen. Please check with your financial institution to ensure that the payment is received timely to avoid late fees; All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. Servicing is easy, until it's not. Borrowers will see increased account service capabilities with the new partnership. We have serviced over 16,000 seriously delinquent loans with a value of $1.4B, with a current overall re-performing ratio of 36% and an average of 58% for residential loans over the past 4 years. Customer Care Department at, 1-800-315-4757. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/SLS. Please note these general contacts above should not be used to submit a request for information or notice of error regarding your account. Making a payment on your Mortgage, Home Equity Line of Credit or any other account type is simple. Welcome, SPS customers. Have you recently receiveda welcome packet from us?Set up your account. Our multi-talented fulfillment team makes your loan origination costs much more manageable. Access your Account Login FAQ Customer Third Party User Name Password Forgot User Name / Password? All disputes must be sent to the designated address found under the Disputes tab. Explore guides to help you plan for big financial goals, For many struggling mortgage borrowers with home equity, selling their home could be an alternative to foreclosure, CFPB Takes Action Against Carrington Mortgage for Cheating Homeowners out of CARES Act Rights. Resolution Process What You Can Expect: Untimely Requests: A request for information or notice of error is not considered timely if the written correspondence is received more than one year after either the date of transfer of servicing or the date the mortgage account was discharged (either paid in full or discharged through foreclosure or a deed in lieu of foreclosure or a short sale without full satisfaction of the underlying contractual obligation). A complaint form and instructions may be downloaded and printed from the Departments website located at www.sml.texas.gov or obtained from the Department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov. We are one of the highest-rated mortgage servicers in the US and work within government regulations and investor requirements to produce exceptional results. Global ratingagencies affirm this with continued accolades on our breadth of experience, use of industry-leading technology & servicing platforms, robust call center monitoring, strong internal controls, enterprise risk management, and proficiency in servicing HELOCs and many other asset classes. This year, we were awarded Freddie Mac's GOLD SHARP award for our superior servicing portfolio performance, outstanding customer service to borrowers, and positive efforts to cure delinquencies. Here are some commonly used forms to manage your mortgage account. Contact Us. The Bureau's investigation found that since January 2014, SLS violated . SN Servicing Corporation specializes in seriously delinquent loans (more than 90 days past due), including HUD/FHA loans. All property insurance policies should include the following mortgagee clause: Insurance documents may be mailed to the address above, faxed to 1-678-475-8763 or uploaded to www.MyCoverageInfo.com/GMFS. No mortgage solicitation activity or loan applications for properties located in the State of New York can be facilitated through this site or by calling 1-800-315-4757. Please sign in to access your account. To view all available payment methods, please click here. To view all available payment methods, please click here. Mortgage FAQs Pay your Specialized Loan Servicing bill online with doxo, Pay with a credit card, debit card, or direct from your bank account. Fax to: Specialized Loan Servicing LLC 1-720-241-7537 Attention: Payoff Department Please include your name and loan number on all requests. This statement does not apply if SLS is servicing your residential mortgage loan. GMFS Mortgage Loan Recast Info and Application. Sign In Create Account Until that license is approved, this site is not authorized by the New York State Department of Financial Services. If you reside in an area impacted by a federally-declared disaster, you may qualify for a short-term disaster forbearance. How We Track Your Coverage. Learn about doxo and how we protect users' payments. Lonelyboy7. Specialized Loan Servicing LLC: NMLS 2168 Our well-rounded co-issue team purchases your MSRs quickly with consistent, reliable delivery options and competitive pricing. Copyright 2023 Select Portfolio Servicing, Inc. All rights Button to open Collapsible left side menu. Logos and other trademarks within this site are the property of their respective owners. your loan number and property address on the check/money order. For general inquiries and communications that do not include requests for information or a notice of error regarding your account, our general mailing address is: You may contact Customer Support via your message center by logging into your account, clicking on the message center letter icon, and clicking the New Message icon. Specialized Loan Servicing LLC: NMLS ID 2168 Online: Log into your account and select the Payoff Quote option located on the Home screen. Register here Do you want to make a payment? At FirstBank, we want you to feel taken care of. As part of the home ownership process, you are required to maintain insurance to protect your home. As of February 29, 2020, SLS serviced a portfolio of mortgage loans worth about $112.69 billion. These websites are provided solely for your convenience. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT 1-877-276-5550. You can even setup a convenient payment date within the grace period. Our trusted experts have decades of experienceanticipating situations before they become problems, and preparing solutions before they become necessary. Contact Angel Oak Home Loans to learn about their innovative mortgage loan products.
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