Can I use more than one Ticketek Gift Voucher in the same transaction? If you exceed the stated ticket limit, you may have any or all of your orders and tickets cancelled without notice by Ticketek at its discretion. No. The original expiry date still applies to any balance remaining on your voucher. How long are Ticketek Gift Vouchers valid for? We endeavour to deliver tickets within New Zealand in 7-10 working days in accordance with New Zealand Post guidelines. This is so we can show you upcoming events in your vicinity. Once tickets are added to Passbook, simply open the Apple Passbook app. View our, Yes. You will need to provide some form of ID so that the staff can access your Ticketek account details. Tickets purchased during a pre-sale will be available for collection after the advertised general public on-sale date. The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. Such QR codes will be located at points of entry, and around the event Venue. *Non-alcoholic beverage available for those under that age of 18 I am having trouble logging in and cannot retrieve my password using the forgotten password facility? If this is not the case, please contact the Ticketek Call Centre on 0800 842 538 and we can look into this for you. PLEASE NOTE: Children under 3 are welcome to join a family group/team, free of charge, however the course has not been designed to cater to . You can also add the details of your credit or debit card ahead of your next Ticketek purchase by visiting the Payment Details page after logging in to your My Ticketek account. Ultimate tickets are sold at market driven prices. Entry to an event may be refused if the authenticity or validity of a ticket is questionable, including because the ticket has been damaged or defaced in any way, or has not been purchased from Ticketek or other authorised points of sale. Will credit card pre-fill function work on Ticketek's mobile site and mobile apps? For current terms and conditions, a complete listing of applicable surcharges, exclusions, AMC Theatres brands and restrictions, please visit, Yellow Tickets are valid for one admission to any movie. Can I purchase tickets through the mobile site? What do "Unable to obtain the tickets you requested" and "Allocation Exhausted" mean? How do I check the balance of my Gift Voucher? When I enter my Voucher ID online it is notifying me that an 'Invalid ID entered', what does that mean? Please click HERE for more information. Can I request a refund if I change my mind about attending the event? How do I unsubscribe from My Ticketek emails? IS THERE AN AGE RECOMMENDATION? Grandstand and Premium Hospitality tickets are now on-sale for all home games. Please note: We can only assist customers who purchased their tickets via Ticketek, the authorised ticket seller for all Marriner Group venues (Regent Theatre, Comedy Theatre, Princess Theatre and Forum Melbourne) or through approved partners. Promoters sometimes request that a number of tickets be held for promotional purposes. For values above $100, contact our National Sales department at 800-AMC-4TIX (800-262-4849). For security, only the first 6 digits and last 4 digits of the relevant card number will appear as clear text in the card details section of the payment page. Because your name does not appear on the card, you may use it yourself or give it to anyone you choose. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. Some events have more than one price type. You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. If you have hard copy Ticketek Gift Voucher, the expiry date is listed on your voucher. Subject to refund requests made in relation to refundable tickets (see the Refundable Tickets Terms and Conditions of Sale below); If you have purchased Refundable Terms on your transaction and are unable to attend your booking due to unforeseen circumstances outside of your control you may be entitled to a refund please see our full set of Refundable Terms and Conditions here To apply for a refund please contact our Refundable Tickets team here.Should your reason for refund not be found in the Refundable Terms and Conditions above, please get in contact with our standard customer service team as per our standard Terms and Conditions of sale. There are three delivery options: Note that for general admission events, tickets can not be replaced. Or click here to submit a request online, Bookings can also be made in person at: Change My Location If you purchased tickets through any other channel, please contact the seller directly. If you would like your event to be one of these, we would love to hear from you. An administration fee of $10 will be charged. What other gift can provide action, drama, comedy and Junior Mints? If for some reason the map isn't displaying, we've also given you text links to each State just under the yellow navigation menu, When the list of venues for your chosen State is displayed, you can easily browse through them by clicking on the appropriate letter link, Click on the venue name to read see more information about that venue. Where possible, we approach eBay, via its VERO program, to have copyright infringing listings removed from its site. As with all ticket purchases, we recommend that you check/confirm dates and times of the performance you intend to purchase before completing the checkout on Ticketek. Please try again, or try reducing the number of tickets you have selected. Once you've found the event you want to go to, visit the event page to read all the information about the event and any special Terms And Conditions which may apply, then. You should carefully consider the refund and cancellation policies of travel, accommodation and other goods or service providers when making arrangements for attendance at an event. What are accessible seats and how are these purchased? The Ticket Wallet is only accessible within the app once you are logged into your My Ticketek account, so if your phone is stolen, no-one can access your wallet without first logging in to your account. What will happen if the barcode is sent to a non-smartphone? Ticketek's ticketing system is able to set/limit the number of tickets individuals can purchase to an event at the request of an event organiser. Tickets will not be issued to persons other than the credit/debit card holder. Ticketek New Zealand Limited (company no. You'll be able to purchase tickets from either Ticketeks Web Site, Mobile Site or Call Centre and have them sent directly to your mobile phone. Precious metals are still not accepted. You may be required to submit to a search of your person and/or possessions before entering the event. Can I request a refund if I accidentally selected the Refundable tickets option? These Terms and Conditions relate both to the sale of tickets and attendance at events. Gift Vouchers can be purchased for specific events when available. https://www.fairtrading.nsw.gov.au/Consumers/Buying_services/Entertainment.html, https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405, https://archive.treasury.gov.au/documents/1914/PDF/Ticket_scalping_report.pdf, https://www.consumerlaw.gov.au/content/Content.aspx?doc=home.htm. No, you can continue to use your mobile ticket. Change My Location There are a number of reasons why an email does not reach its recipient, including: There are a number of reasons why an email does not reach its recipient, including: The hold period will be configured (in minutes) on an individual basis for each show. Find Tickets Gold Coast Titans v Rabbitohs Sat 03 Jun 2023 These special event Gift Vouchers can only be redeemed through Ticketek Agencies for the events which they relate to. You can request this refund, Pricing varies by location. The tickets are sold on a first in best dressed basis, meaning that all friends receiving the invite may not be able to get the tickets. The Seller's Terms may be disclosed as part of the event information on Ticketek's website and at Ticketek agents and outlets at the time of purchase. Note that as the website is looking across all price categogies, the ticket prices can't be shown until you have also selected your quantity and delivery method, Select a price category from the drop down if you want to purchase tickets within a specific location of the venue. As a separate SMS will be sent for each individual ticket, you also have the option of forwarding tickets to additional people at a later time. Restrictions may apply for Black, Yellow, Green, and Red Tickets. Look further into the season for other performances. Is there anything special I need to do when I get to the venue to scan my mobile? How can I receive my Ticketek Gift Voucher? Yes, if you wish to delete the details of your saved credit or debit card, you simply need to log into your My Ticketek account, visit the Payment Details page and hit the 'delete' button. 670708) ("Ticketek") provides ticketing services, including the sale and distribution of tickets, as agent for the venue, promoter or person responsible for holding the relevant event (the "Seller"). At this time Ticketek NZ cannot post tickets overseas. Tap the trash can at the top right of the event pass to shred the event pass. If you are purchasing for an event that requires payment by a particular type of credit or debit card, and your saved card type is different, you will not get the option to use your saved card for that particular Ticketek purchase. The Seller reserves the right to add, withdraw, reschedule or substitute artists and/or vary advertised programs, prices, venues, seating arrangements (including ticket categories) and audience capacity. At venues using turnstiles, scan your Ticketek mobile ticket by placing your mobile phone with barcode displaying under the turnstile scanner. Upgrade your theatre experience and treat yourself to a night to remember with a Marriner Group VIP Experience, which includes: *The Package is not redeemable for cash If I have a saved credit or debit card details, do I get a chance to review my saved card details before submitting payment? BitPay supports leading coins including Bitcoin (BTC), Bitcoin Cash (BCH), Dogecoin (DOGE), Ethereum (ETH), Litecoin (LTC), Shiba Inu (SHIB), Wrapped Bitcoin (WBTC), and 5 USD-pegged stable coins (BUSD, DAI, GUSD, USDC, and USDP). You can purchase tickets with cryptocurrencies on our website by selecting BitPay during checkout. We recommend you choose Ticketek's ezyTicket (where available) or Venue/Pre-Paid Collection Outlet. ezyTicket is Ticketek's print-at-home PDF ticket and is currently available for selected events only. What does Ticketek do to prevent scalping? When attending the event ensure you can present your card on request. Children under 2 who do not require a seat are free. Invitee A changes their mind and does not proceed with their purchase. What are the terms of concession tickets? If it's unclear what a Family ticket consists of on your event page please submit a request and we'll get back to you. This means that for each event, tickets become available in order of best seating according to the promoter. For problems or for ticket refunds, please call Fandango between the hours of 6 a.m. and 10 p.m. PST, seven days a week at 866-857-5191, or click here to send them an e-mail. Always look for the "No Passes" or "Special Engagement" description next to the film title. Children under 3 will not be assigned their own putter (golf-club) or ball. TORUK - The First Flight. www.accc.gov.au. Please refer to Ticketek's. Ticketek Gift Vouchers are available to purchase online through ticketek.co.nz, Ticketek's mobile site and mobile apps, Ticketek agencies and over the phone through the Ticketek Call Centre. ticketek junior ticket agebrumate customer service. Will I be notified of event / gate changes? Refundable tickets offer enhanced cancellation rights if you can no longer attend an event for one of the listed reasons such as sickness, travel delays and adverse weather. When I buy and send mobile tickets to my friends, do they need to download the Ticketek app? Ticketek is concerned that the unauthorised onselling of tickets will have significant detrimental effects on the availability and affordability of tickets to consumers and genuine fans. details of the event including: name, date, time and venue. You can also purchase online with Apple Pay, Google Pay, PayPal, and BitPay. No, for the first release, the app will only be an iPhone app. Refunds must be requested no more than 60 days after the event date. Invitee B starts purchasing two seats from hold. iPad, tablet PC, laptop) to gain entry to an event? This message is displayed when there is either an inadequate number of tickets to fulfil your request for adjacent seats eg. On arrival, simply present your mobile ticket for scanning to gain entry as usual. Junior/Child tickets cover ages from 3 - 14 years. Print this PDF as this will be your access to the event. ezyTicket - your ticket is emailed to you in PDF format. Immediate family - Your husband, wife, partner, civil partner, parent, child, brother, sister, grandmother or grandfather, or stepfamily. When you purchase your ticket and choose Mobile Ticket as your delivery option, you will be asked to put in your name and your mobile phone number as part of the purchase process. The new Ticketek App connects you to thousands of live events and experiences across concerts, sport, comedy, theatre, arts and exhibitions. Sign up Get the latest Big Bash news Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. https://www.liveperformance.com.au/default.aspx?s=newsdisplay&id=405 In most cases, refunds will be automatically processed to the credit card originally used for purchase. When contacting us about lost or stolen tickets please ensure you have: When the ticketing system is unable to locate a sufficient number of available tickets, you will receive the following message: "Unable to obtain the tickets you requested. When purchasing tickets for a particular event you may be limited to a specified number of tickets. You have the ability to waive the service fees on Fandango with AMC Stubs. You will get an error message if you enter the Voucher ID incorrectly. Why aren't all seats available for sale? Was this information helpful? Have more questions about Ticketek Gift Vouchers? In providing these services, Ticketek owns and operates Ticketek.com and Ticketek.co.nz (the "Site"). The user will not be able to view the ticket. Only 1 exchange per event will be allowed. Please note there maybe no replacement for General Admission tickets. The reimagined one-part production running time will be a work-in-progress until we complete rehearsals. At the box office, we accept cash, AMC Gift Cards or the following credit cards: Visa, MasterCard, American Express and Discover. Ticketek recommends that you select Registered Mail for these events where available. You can purchase and reserve tickets in any combination up to the ticket limit for the event. The number of Mobile Tickets that can be purchased per transaction is set to the ticket limit for the event you are purchasing for. Group Bookings and great savings are available for this event on selected performances. When you book online you cannot choose the location of your seat. You may not consolidate your AMC Gift Cards onto one card, but you can use multiple cards for one transaction at the theatre. Children aged 4-14 as at 1 January 2023 are eligible to purchase a concession ticket. Concession tickets can always be purchased from your nearest Ticketek Agency, provided they are available. No. As the primary ticket purchaser you must download the NZ COVID Tracer app, and take responsibility for ensuring that other attendees in your group also download the NZ COVID Tracer app. A child's ticket price applies to children, who at the time of the scheduled match are aged between three - fourteen (3-14) years of age inclusive. Ticketek does not offer refunds or exchanges as a result of a change in your personal circumstances. Type in a keyword (artist or event name, team, venue, state etc) in the Search field and click 'GO'; OR. Age and discount policies vary by theater. If you have been forwarded your Mobile Ticket from a friend, you can add it to your Ticket Wallet by tapping the Share and Save button at the base of your ticket. How do I update my credit or debit card details once they have been saved? If you have access to the Ticketek iPhone app, you can log into your My Ticketek account within the app on your new phone (or on a friends phone) and the tickets will be in your Ticket Wallet. Where can I get more information about privacy for Friend Spotter? Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. Yes, anyone can become a My Ticketek member and buy tickets no matter which country you are located in. Ticketek monitors eBay and other online auction sites for tickets that are being sold in breach of our Terms And Conditions. Phone: 1300 11 10 11 (Mon to Fri 9am-5pm) Mechanical Breakdown: means in the 24 hours prior to the . MORE INFO Carnival Fun Pass Tap and play all day with your Carnival Fun Pass. Where concessions are applicable, suitable and valid identification must be provided for collection of tickets and at the event. If you are a My Ticketek member and you would like to subscribe: If you have several My Ticketek Sign Ins with the same personal details you may find that some of them are no longer working. Held seats are sold on a first-in basis. Can I change to Refundable tickets after I've bought my tickets? If you arrive late, you may not be admitted until a suitable break in the event. Check out the Accessible Seating page at Ticketek for more details. Find out more about. To purchase more than one set of tickets to multiple events, click on the.
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