So at noon, without any tickest or e-mails in our inbox, i tried 4 or 5 times again to call helpline, and was every time kicked out during the announciation of the call-back-function without a chance to enter my phone number. Headquarters: 165 Madison Ave Rm 202 , New York, New York, WebIf you purchased Monster Jam merchandise at a live event or through the Monster Jam Superstore, please contact us at Feld Entertainment Consumer Products toll-free at (866) Verified Fan registration is now open and will close on Wednesday, 4/26/23 at 10 a.m ET. I have been trying for a year now to get my refund of $346 for a WILCO concert scheduled in Seattle at the Paramount. STAY AWAY from here. ( read ..postponed) and they will not give any refund for the tickets. Due to the pandemic which started in February a show booked for the Fillmore in Denver for April 1st was "postponed" not canceled officially tho extremely doubtful to happen with the two bands highlighted. Book and discover restaurants with Resy and Amex. WebCall Center Business Hours: UAE Toll Free 80086823 or 04-3638859 9AM-6PM Sunday - Saturday for KSA and AlUla Toll Free 8008803023 8AM-5PM Sunday - Saturday. The concert is finally rescheduled for August 2022 and now they cant seem to find my tickets which I paid $284.00 on My Amex. I immediately requested a refund and was ignored. In that invitation email, we will include timing details for when you will receive a link to where you can purchase your tickets and your unique access code. We tried to look for an order under you name but cannot find one. You will be contacted on what we find out. Pressing 0, saying nothing or saying representative will hang up the call from the Ticketmaster end. Think twice before you deal with this unprofessional company!! I just spent a tremendous amount of money on seats and they chose to give me the worst options in the block available. Guests visiting the Ticket Office may park in the metered spaces on streets directly north of Juneau Avenue. DO NOT PURCHASE TICKETS! Visit Website. TicketMonster also goes by or is associated with the names Ticket Monster LLC, Ticket Monster. I paid for a August 2020 concert which was postponed because of Covid . GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. 2023 Trustpilot, Inc. All rights reserved. WebBuy concert tickets for top tours and festivals - Live Nation is your premier source for latest tour news, artist insights, exclusive videos, photos, and more. However, I could give them away because my name is not on them really? Please include a phone number for quicker contact. Please don't use this service they are stealing people's money! Covid hit and the concert was canceled May 2 2020. I really like that there are no hidden fees and they have tickets for just about everything. NEVER PURCHASE TICKETS FROM THESE FRAUDS! Credit and debit card payment options are available with a 100% money-back guarantee if the event gets canceled. i ordered tickets in may and the concert is fast approaching. Disclosure: we may earn money from affiliate links below, but we want whats best for the customer, so money does not impact our opinions in these reviews. My Singing Monsters: Dawn of Fire. Ask us a question! After that 3 months already passed and I cannot get an answer from this company. AS the the rescheduled date approached I started with emails when they told me tickets would be issued closer to the date of the show. Marion NOlting, Allhornring 8, 22359 Hamburg, Germany. They charged my credit card immediately, but the confirmation email said the e-ticket would be delivered on July 19. CARE-5869300 1222994/Mutch Date of experience: October 18, 2019 Reply from Ticket Monster Oct 19, 2019 Select Your Order . Received our tickets today for One Direction in Orlando for next week. Baltimore, MD 21201. We found your order and you should be receiving a refund very shortly. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Find U2 tour schedule, concert details, reviews and photos. This is out right theft. They NEVER reach out to contact you. Ticket Monster reviews show they are one of the best secure ways to purchase tickets online for any major event. Bought concert tics 5 months ago and the show is tomorrow. Although they promised a refund, our day was ruined due to this unprofessional and unreliable company. Your experience matters. Under the Please select a topic section, select Verified Fan. I have a copy of the email showing you took my money for the tickets, but no link from you to download my tickets or no tickets in the mail yet! List of Broadway Show Tickets from Ticketmaster. We will facilitate the transfer to a Buyer, if and when, your tickets sell. How to manage your tickets. I do NOT recommend using Ticket Monster. They were non refundable tickets. Every customer service rep lies to you. We are reaching out to see if the seller can possibly obtain one which is not a guarantee if the show is scheduled for a different date. There will be no additional fees charged to Exchange users for buying or selling tickets on the Exchange. WebContact Information. To learn more about Ticketmaster's Face Value Ticket Exchange, please read our FAQ. Absolutely no one answers to my concrete question. Ticket Monster appreciates the opportunity to respond. And I was told that I could not get a refund, all sales are final. DO NOT GIVE THEM ANY OF YOUR MONEY, you get nothing in return. WebHow many stars would you give Ticket Monster? The price difference was SIGNIFICANT!!!!!! I thought I was buying tickets for Hamilton from the theater box office but it was Ticket Monster instead. | Read 61-80 Reviews out of 465 I will never, ever by anything from Ticket Monster or their parent company Groupon again! To get the sales agent say representative at any time to the automated telephone prompter system. Discover Experiences. Congratulations on your Ticket Monster purchase! Does nothing to try to keep a customer. When purchasing tickets on our Site, you are limited to a specified number of tickets for each event (also known as a "ticket limit"). I will repost in a few days the progress. 3. Under Event name, type U2. The calls to USA cost over 25. . Think what you want about Ticket Brokers but I actually care about people having a good time - Ticket Monster doesn't! I made purchase 2 Cinemark tickets on ticket monster and this is what I experience from that time which is very terrible. The main Broadway Ticketmaster Phone Number is : (800) 982-2787 This is the only Ticketmaster phone line with live sales agents available for Broadway shows ticket sales. Buyer beware these people are crooks!!! We are awaiting to see if the brokers are able to get a refund from the venue. Bought plane tickets to the US, and payed for insurance that would let us cancel the tickets and get 80% of payed amount back. Resale. But the game was on October 6th! They were for a Rod Stewart concert that was cancelled because of COVID.I have called several times and still no refund. After our TicketMonster review, their top priority is your safety and experience shopping. Well, the package has a tracking number but it never shipped. Your review recommended to be at least 140 characters long :), TicketMonster Address: 165 Madison Avenue #202 New York, NY 10016. Shipping is always free and there are no surprise fees This process can take over 10 minutes. Well, the website claims dont worry tickets will be sent one to two weeks prior to the event. The site is very easy to navigate through and there are seating charts that show exactly where a person will be sitting. A week prior I called multiple times and spoke to 8 or 10 reps/supervisors all telling me I would receive the tickets via email the day before the show. If I do end up getting them by some miracle and they work, i still won't change my mind. Ticket Monster is the one-stop-shop for all things entertainment. For more details, and to see what shortcuts or tools (833) 769-3955. Waiting for AAA to open with claim number to ask where my money is again?!? Their website has access to any live events. US Citizenship & Immigration Service (USCIS) Customer Service. I ordered tickets to the 2020 NHL Winter Classic on the Ticket Monster website. Concert rescheduled due to covid. Also, VividSeatss service fee is about 26.5% and StubHubs service fee is 26.8%. I love the Ticket Monster Perks site for theme parks and attractions! However we have nothing but good things to say about ticket monster. To learn more about the U2.com subscriber presale, VIP and hotel packages please visit, https://u2.ticketmaster.com/ and https://blog.ticketmaster.com/u2/. If you Cancel your listing, we will transfer the tickets back to your Ticketmaster account. How about extend the expiration? Since there was no answer, no e-mail, I started calling helpline on Sunday morning October 6th, only hours before the game. These vouchers come from trusted sellers and brokers. I was kicked out several times, but finally succeded and talked about 25 minutes with a team member. However, I could give them away because my name is not on them.really? WebTicket limits for events. i get no feedback from ticketmonster, only memberdeals. If you have tickets with us you can contact us directly from your order. If you purchase a ticket and can't attend, you can list your ticket for sale at the price you paid on our Face Value Ticket Exchange starting this spring. For Job Seekers; Browse Jobs; For Employers; Find Candidates; Post a Job; Resume Search The site now seems closed, no way to click on any part of it, just a form to be filled. Sharing is what powers GetHuman's free customer service contact information and tools. We appreciate the opportunity to speak. Waited more than 30 minutes and they said this was final sale so no refund. Username (Email) Password. They were prompt and detailed. I tracked my email and found that I purchase from Ticket monster so I email them and they asked me to call their customer service. Bought tickets for a Yankees game last year and for a while they were communicating with updated info and kept saying that they would respond within 15 days. I never received a reply, nor tickets! My recommendation is to not use this service ever. Is TicketMonster Legit, Reliable & Safe in 2021? Please provide us with the order number so we look at your order. I' ve been waitung for more then 5 month for the refund since the NBA match was cancelled due to Corona. I have a technical question If you're already a customer, the fastest way to get help is through our support ticketing system. When I appreciate the thoroughness of the three reps that contacted me on a Sunday! Thanks. There are those few times when there are no matching tickets found when searching. Ive gone thru BBB and my local NBC affiliates Consumer Protection department and Im still out $500 Can anyone say Class Action Lawsuit??? WebScreaming Profits! You should see this in 3 to 5 business days. Presales, Verified fans, Payments details. If the tickets wouldnt be in our inbox until then, I should call again. Find out who the primary ticket seller is for the event of inquiry and purchase from them! Back in February I bought 4 tickets to the NCAA Football game in Orlando on Saturday November 2nd.I live in Denmark and we are leaving for Orlando Frday November 1st so I have contacted the company on their service(at) ticketmonster.com mailaddress.No reply and we are 4 days way from leaving.Very poor service and I am afraid our money is lost.I would not recommend this service (or lack of) to anyone.Per Loevgren. They are similar to companies like Napster, Shopping.com, Netflights.com, Knewton, Classmates.com, Zoosk, Lennox. Final sale, nonrefundable, postponed concert, totally fraudulent, will never do business with Ticket Monster ever again and I highly advise that anyone and everyone stay as far away from Ticket Monster as possible. I was with my family and they treated me as I make a benefit with lying. Heck, they even made sure I was me with a couple of details that were only on my tickets to verify the security! Overview Reviews About. Well then give me a f'n refund. I called FedEx and they said they would arrive by 8pm tonight. But until the events are cancelled officially, I will hold onto the emails, tickets and contact information! All tickets and orders associated with your account will show here. We also ensure all reviews are published without moderation. WebAT&T Stadium Main Line (817) 892-4000: AT&T Stadium Guest Services (817) 892-4161: AT&T Stadium Ticket Office (817) 892-5000: Dallas Cowboys Season Ticket Sales We appreciate the opportunity to speak. I reached out to them and they say they have to wait to see if the venue to see if they have issued refunds. We are waiting too long for the refund now. All cpments you can find in the net are really true: This company is either not willing or not able to pay the refund if the event is cancelled. so I can only use second one. TicketMonster ranks 358th among Tickets sites. Have questions about Ticketmaster Verified Fan? I got an email saying Im on the waitlist, what does that mean? TicketsatWork 1. It is almost impossible to get help from a customer representative at TM. Dont waste your time and money. Do I need to print these tickets? I paid an exorbitant amount for what I thought were decent seats. We bought tickets in February 2020, for th price of 827,95 and- couldnt travel, because of corona. Where are my tickets? What the heck. This is common among many other ticket sites I think. > best price guarantee WebNeed help with an existing order in your Ticketmaster account? My husband purchased from ticket monster last month and he had no trouble finding the tickets we wanted for the right price. Always find great deals and never have an issue with my tickets! I was sent to them from the AAA website and believed I could trust them because I trust AAA. TicketMonster has a rating of 1.23 stars from 35 reviews, indicating that most customers are generally dissatisfied with their purchases. I have an account and need help with an order. My Tickets. We will gladly reach out to the broker and see if a refund can be obtained. Would not recommend. What a scam. They say they will arrive, electronically, 1-2 weeks before the show but when I didnt have them 3 days in advance I reached out and they were not helpful. Before the sale begins, well text the number you provided during registration with your unique access code and link to buy tickets. I then reordered tickets on Ticket Monster for different seats (now much more expensive), only to have my order cancelled AGAIN this time LESS THAN 3 HOURS BEFORE THE GAME STARTED. My order number is 1238966 and I have just emailed again for the third time. Head to the Ticket Monster website and look out for the promotional banner on the homepage, check out the clearance section for unbeatable Ticket Monster deals, and sign up for the Ticket Monster email newsletter for a 5% off your first online order code. And as a member, I'm frustrated. I called the company on Monday because I still had not received the tickets and the show is a 2pm this Saturday. I purchased concert tickets for a show that was supposed to happen last July. WebGet Grace Park's email address (g*****@yahoo.com) and phone number (323440.) at RocketReach. Ticket MONSTER is a MONSTER of a scam. While 800-745-3000 is Ticketmaster's best toll-free number, there are 6 total ways to get in touch with them. SeaWorld is giving money back and ticket monster is so hard. I searched and could not find info for your company until now! Read More Contact Who is TMON Headquarters Dongil Tower 38 Teheran-ro 114-gil Gangnam-gu, Seoul, Seoul, Korea, Republic of Website www.tmon.co.kr Revenue $199.4M Industry Business Services General Business Services As a regular consumer you have no rights. Click Payment Options. We try to get back to you as quickly as possible. Learn More. You can trust Ticket Monster though! Im clearly being robbed, if anyone had this experience can you tell me what did you do to solve it? I cant wait! Worsest agency ever- completely unreliable. WebContacteer ons voor meer info betreffende de ticketverkoop van je evenement Ticketmaster estimates that 20-30% of the tickets it puts on sale for popular artists are improperly diverted to the secondary market by bots. I was initially told I could not get a refund as the game was not confirmed as cancelled. Advertised Simon and Garfunkel, for a tribute band . Tried to get a refund but they said all sales are final. Before we leave everything was good, received the tickets. All the flight, travel-booking, Hotels and so on was alredy refunded, but Ticketmonster disapered! Please provide us the order number so we can reach out to the broker as we are the 3rd party. For obvious reasons, the show was cancelled, and the ticketmonster.com representative I spoke with mentioned that I would receive a refund. Original dates were for 05/25-05/31 AS NOTED ON THE CONFIRMATION EMAIL. 2. No surprise fees tacked on at the end, and no 25%-30% service fees poured into our pocket. Contact Us. Please provide us an order number so we can look into this matter. Under Event name, type U2. Web(800) 745-3000 Ticketmaster Automated Ticket Sales (877) 250-2929 Ticketmaster Old Broadway Performing Arts Line (800) 943-4327 ADA Compliant Line for Disabled Ticket WebTicket Monster Save on up to 50% on attractions, movies, sports, concerts and theater tickets. No guarantee we will even get them. The Order number was 1238312. Ticket Monster is not a value add in this instance just a middle man collecting money for doing nothing. If you have tickets with us you can contact us directly from your order. WebCall TicketMonster customer service faster with GetHuman +1 866-217-4777 Customer service Current Wait: 5 mins (3m avg) Hours: Mon-Fri 9am-6pm EST; best time to call: DONT USE THIS SERVICE! Thank you ticket monster. I was offerred an extension, which does nothing for me because 05/25 was my original travel date. Concert got rescheduled they cant guarantee we will get our tickets 2 weeks before so we can sell because we will be out of country. No service might be worse. I didnt know it was a ticket broker until they sent the email with the link to the tickets. I did not realize I was purchasing from a third party agent before they were on sale to the general public. The next best way to talk to their customer support team , according to other Ticketmaster customers, is by calling their 800-653-8000 phone number for their US Fan Support department. A new Senate bill targets Ticketmaster and Live Nation by protecting venues from multi-year exclusivity contracts that allegedly create a monopoly. Same thing here, Foriegner concert was cancelled 7 weeks ago. Their representative on phone was no help. Earlier in the day while at work I was able to do it. I will write an equally disappointed review but I feel it won't need to happen! WebTicket Listing Information 9. As a result, we checked your order today and you should see your funds in 3 to 5 business days. This company continues to broker ticket sales that are never completed by the third party. All of a sudden they stopped emailing and my efforts for a refund was futile. Unfortunately, I am scheduled to work on both of those days (and I work at a hospital, so missing work is not really an option with the nationwide staff shortages). I filled out the refund information on their website at least 20 times since then as well as calling numerous times while only getting a response once. Click Submit. Others Named Grace Park. What a scam. I ordered tickets to the 2020 NHL Winter Classic on the Ticket Monster website. Given that my event date is approximately a month away, I can guarantee I will not receive a resolution before that time. We're here to help! It is a scam. To learn more about reviews and trust on sitejabber.com, visit our, Backed by the National Science Foundation, I am a legit Ticket Broker who sells over $50,000 of, There should be a class action suit on Ticket Monster/Groupon. Well that didnt happen. This place is horrible and i cant talk to anybody cause they will not answer my calls. Will my seats be side by side? Buy Tickets. Search. We are a 3rd party and once the seller is refunded for the ticket from the NHL then you will be reimbursed as well. WebContact-How do I contact Ticketek? Thank you. Customer service said nothing they can do. TicketMonster is associated with terms like private, marketplace, b2c, internet by their customers and industry analysts. The tickets email said that the transaction was cancelled and tickets unavailable. I have contacted the Parmount and WILCO Headquarters for help. Some seating charts for concerts and theater shows dont show 3D views of sections, but overall the site is excellent. My friend today was told too bad so sad no money back In a pandemic? Plus I should contact Cinemax to fix this issue. StubHubseems to have a larger selection of tickets to choose from to events inover 50 countries, while Vivid Seats has events in just the UnitedStates. What a rip off!!! They employ 60 people according to customers in the know. Live Chat is only available to customers with an existing ticket order via a computer, tablet or mobile device. How could they!!! On October 3rd, 3 days before the game, I contacted help service via e-mail and asked about the delivery status of the tickets, because we didnt receive them. DO NOT USE THIS WEBSITE. Then my Daughter who is 8 got sick and they told me to go to box office. So five of my friends go from front and center to not even seeing the stage. What is Mobile Entry? I do NOT recommend using Ticket Monster. Gain trust and grow your business with customer reviews. Patience pays off most of the time. Clients visiting the site can search through a large variety of tickets available for sporting events, for the NFL, MLB, NBA, NHL, college football, theaters, and concerts. I have called the company, emailed the company, and placed inquiries (as instructed by the people Ive spoken to on the phone) multiple times, only to receive emails every 3 days for 1-2 months telling me that my issue has not be resolved. GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. First Round: Oilers at Kings Rd 1 Hm Gm 3 Los Angeles, CA Crypto.com Arena. Join the 631 people who've already contributed. Saturday 12:00 AMSat. Simply click the button below, select the event Well, ah, I really wanted to go to the event. Thanks! Trying to use tickets on Cinemark but they said I cannot use it because they said that movie is new released one and that ticket has limitations. 5 Things You Should KnowTicketMonster Review 2021. HOW DO I BECOME A FELD PREFERRED CUSTOMER?
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