- During one of our conversations, **** told me a special S&B Air Intake System 99-203 air filter was needed (sourced exclusively from Ford) for $300 and that they were having difficulty obtaining it. As a matter of policy, BBB does not endorse any product, service or business. Use this form to complete a full application. Team member passion and commitment to excellence have helped make Don Davis Auto Group a leader in the industry. After speaking with ****************** today, he stated that we did not discuss the accessories price prior to the vehicle arrival. We sincerely apologize for the Inconvenience but feel we have done all we can do and offered her to keep either vehicle. If the CarFax is wrong now as I know for a FACT it is now, how do I know it wasn't fraudulently reported on before?? When typing in this field, a list of search results will appear and be automatically updated as you type. We cannot put him ahead of other customers that have already left their vehicles for diagnosis and repair. Search Inventory. And if we could have obtained financingfor Mr.******, we would have. Call 817.588.5474 to schedule an appointment today.Awards: . Manager, Finance. NEW. I have a 700 + credit score and have never made a late payment but they have refused to lower my payment or accommodate me for the promise they failed to keep. I informed that there is no loaner for him. The salesman fraudulently claimed that the super steel "made the truck super strong, especially in the area where people sat" according to the lawsuit. This is the response to complaint from Rodolfo ******. The Rouge payment was less than she originally had signed up for, and the Jeep payment was the same as she had been paying. Nissan. He asked about a loaner. Informed car would be ready for pick up on 7/20. from 8 AM - 9 PM ET. Does my truck even have an S&B Air Intake system? Below is his summary of the conversation. EMPLOYMENT; Parts & Service: 888-280-0847 Sales: 888-802-2903; Ms. ******** did purchase her 2015 Escape from us in march of 2022 with over 120k miles. This rating has decreased by -19% over the last 12 months. I have proof and witnesses of this. About 1-2 weeks into my experience working I was left alone like completely alone. Well guide you through the process. Then BOTH Dealerships reported work on the CarFax report. While the Versa that ****************** wanted never was on or website, you can see the accessories price added to this vehicle. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Frustrated with this situation because Im paying these people almost ****** and they are not trying to accommodate me I decide to check out their reviews and thats when I realized I left my truck at the worst service department in **! No further contact from you is necessary as I have seen and heard enough. Don Davis Nissan has been proudly serving Arlington, Texas since July 1979! After a final review of the price and payment, ****************** stated he would not pay the additional for the accessories. The U.S. attorney's office filed court papers to foreclose on the lien on her house on the 800 block of Chaparral Lane, which is valued for tax purposes at $115,266. Why should I have to pay for a loaner vehicle when I bought the extended warranty? Arlington, Texas (817) 461-1000 rhoward@dondavisautogroup.com Search Background Check Robert Howard was associated with Don Davis Auto Group, Inc. in 2013. I took my father's 2020 Nissan Pathfinder SL to our local Nissan Dealership, Don Davis Nissan of ********* on 1/19/2023 @12pm for an ************ change. Our service manager at this store was out on vacation last week. unacceptable poor effort!! Lewis, 56, managed all of Davis' investment accounts and personal bank accounts from a computer in the Fort Worth. I would suggest that you redact that information from any public posting of this complaint, so as not to become a party to the slander. Si continas viendo este mensaje, Mr. **** does not seem interested in allowing us to assist him. I never asked or expected to be put ahead of any other customers and the fact that they are assuming that is also indicative of the person they are. CARFAX One-Owner. Wir entschuldigen uns fr die Umstnde. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Don Davis Nissan is located at 1320 East 1-20, Arlington, TX 76018. "How do you know when a salesman for Don Davis Auto Group is lying about the Toyota Tundra? Visit us for sales, financing, service, and parts! After test drive, Mr. ****** decided to go with the Nissan Kicks. However the upgraded wheels and tires that were on the vehicle when she traded it in had been removed and replaced with the original wheels and tires. Manage Products and Account Information Support Americas +1 212 318 2000 EMEA +44 20 7330 7500 Asia Pacific +65 6212 1000 Company About Careers Diversity and Inclusion Tech At Bloomberg. The truck has warning lights on in less than 60k miles. To keep growing and building on our success we look for like-minded individuals to join our team. Upon looking into the details of this customer, I find that the customer had an after****et intake system installed on the truck. Don Davis Chevrolet GMC- El Campo provides local drivers with a variety of hard working trucks, family-friendly SUVs, and fuel-efficient sedans. Don Davis Ford is located at 633 N. Watson Rd, Arlington, TX 76011. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. All other workers quit and they put all the work load on me. After offering Mr. ****** the new payment, he accepted. Todd Arnold was riding in the front passenger seat of his Toyota Tundra when it struck a wood post on a barbed-wire fence. . I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. Explorer Vehicles. This is a 2018 Ram 2500 with approximately 60,000 miles on it. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Don ********************** is a complete joke. Pre-Owned and a PLATINUM EXTENDED WARRANTY for 84 mths, unlimited miles was also purchased, plus the *** Insurance. Our Location Don Davis Nissan 1320 East 1-20 Arlington, TX 76018 Get Directions Send to Phone Finance Application Value Your Trade Payment Calculator View Inventory Meet Our Finance Staff Finance Director Jeremy Payne Finance Manager Javier Alvarado Finance Manager Stephen Nguyen Contact Information First Name* Last Name* Email* Phone This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. CARFAX One-Owner. ****************** did not order this unit asked to put a deposit to hold this vehicle for him. At that time we had already paid of the loan on her Jeep Wrangler and the lender refused to reopen loan thereby leaving us holding the loan on her Jeep Wrangler. Treat your customers right the first time and you wouldnt have to rely on making up false stories in an attempt to save the companys reputation. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. BUT On the the vehicles CarFax Report 2 different Dealerships have FRAUDULENTLY REPORTED WORK DONE when it has NOT BEEN DONE. Advised her that I wanted a call on 7/19 with status. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Collision Center. Was informed it would take 3-4 days. Here`s the Deal! Research Center. We have attempted to trade with Mr. ******. I spoke to him again today and asked if he had made any decision on how he wanted to proceed. Als u dit bericht blijft zien, stuur dan een e-mail A judge ordered her to pay $1.1 million in restitution last year, and the IRS placed liens on all of her property. FORT WORTH, Texas, Sept. 23, 2020 /PRNewswire/ --A salesman for the Don Davis Auto Group allegedly made a "Faustian bargain" by trading honesty for a sales commission according to a new lawsuit. Kicks Vehicles. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. . He could not immediately be reached for comment. Don Davis Auto Group has 140 employees. Dodge Chrysler Jeep Ram. los inconvenientes que esto te pueda causar. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met. Collision Center. The Bottom line is i could not buy the car for the **** Price. We are rejecting the original response as we have not received any correspondence or the promised refund from this business. Our culture rests on providing opportunity and challenge for our team members while encouraging healthy work-life balance. As a matter of policy, BBB does not endorse any product, service or business. then ask your freaking manager. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. If you have any questions, feel free to let me know. I asked our service manager to contact him to get a better understanding of his complaint. Called 7/19 at 4:45pm we got vm again. One Owner Pre-Owned Vehicles for Sale in Arlington, TX - Don Davis Nissan Narrow Your Search Viewing - Pre-Owned One Owner View All Inventory - Type Certified (31) Special (10) + Locations + Make + Model + ElectrifiedModel + Year + Price + Body Style + Color + Fuel Economy + Engine + Transmission + Miles + Drivetrain + Fuel Type + Seating Capacity Also the other Dealership Crest Nissan of Frisco suggested to find a way to make an insurance claim "like driving through a hail storm or something" or "wrecking the vehicle and use the *** Insurance to pay it off and then start over". We did attempt to trade MS. ******** into another vehiclebut we could not obtain financingdue to circumstances outside the dealerships control. I ended up submitting a claim through my insurance (State Farm) because it was making some noise. Phone Email. And as a prior employee ofthe dealership, MS. ******** know I am here every day. Bad experience With Don Davis Ford in Arlington. om ons te informeren over dit probleem. Ive left voicemails, but no response. She has paid $104,532 so far, according to court records. They kept the car for . Car was checked and ******* would call us before she left at 6. envie um e-mail para Please do not service your car at this location. Crash tests conducted in the lawsuit also proved that the salesman had lied because the Toyota Tundra truck performed worse than trucks made by Chevy, Ford, and Dodge. . Finally spoke to a mgr Austin that evening. While we know this frustratingfor Mr. ******, it is also frustrating to us as we do not get to sell Mr., ****** a vehicle. It has exceeded 30 days from the initial response from Don Davis Group. Don Davis Auto Group, Inc. Business Data Mr. Arnold suffered catastrophic brain damage when the roof of his 2011 Toyota Tundra Truck crushed his head and face during a minor single-vehicle accident because the truck's roof peeled back like a cheap tomato can. I made a appointment to take my F150 P/U in to have the power side view mirrors fixed on 5-5-5-2022 the appointment was scheduled for 5-25-2022. Fleet Manager at Snelson Companies, Inc Modesto, CA. Yet another bald face lie. Don Davis Auto Group HOME OUR DEALERSHIP Dodge Chrysler Jeep Ram Nissan Ford NEW VEHICLES Search Inventory Nissan Vehicles Jeep Vehicles Mr. *****, I spoke with Mr. **** on 06/04/22. Collision Center. I did not hang up while attempting to make an appointment. Meet the Staff. The company sells new cars and trucks built by Chrysler, Dodge, Ford, Jeep, Lincoln, Mercury, Nissan, Scion, and Toyota. Javier Alvarado. Auto Group. Nissan. The Tarrant County lawsuit seeks more than 70-million dollars in damages alleging that misrepresented safety features were used in order to entice 45-year old Todd Arnold into buying the Toyota pickup truck. At the time of the purchase, the salesman for Don Davis Auto Group told a "whopper" of a lie stating that the Toyota Tundra was "the safest truck ever built" according to the lawsuit. Seems excessive but cant be easily validated because the recorded beginning/ending mileage(s) on the invoice are identical. Need to file a complaint? I refer Don Davis Auto Group to family, friends & people I just meet to do business with! F-150 Vehicles. I explained to him that typically the vehicle must be diagnosed before any rental authorization is issued. Kevin Krause. scusiamo se questo pu causarti degli inconvenienti. - All on-going communication with the service department was initiated by me. After all of this, I am still the one left with a vehicle that has less than 60k miles on it and is already having safety issues. I took the car in at the end of July because of the transmission code popped up while I was driving at night and they have my vehicle for two months saying they cannot figure out whats wrong with it. Its why Don Davis Auto Group stands out as an industry leader and why people want to work with us, organizations want to partner with us and why clients come to us time and again as a leading resource for for all of their vehicle needs. He then asked when and where the vehicle was purchased and how many miles the vehicle had when purchased so I told him he then said "there shouldn't be this kind of build-up already" and said "this vehicle needs to be taken back to where it was purchased and have them do the ************ change". Clean CARFAX. F-150 Vehicles. She was sentenced last year to three years and six months in federal prison for mail fraud. BBB is here to help. Spoke to someone after calling again, was informed there were no updates. Then BOTH Dealerships reported work on the CarFax report. When I arrived they said they had no record of the appointment and also told me I would have to leave the truck with them for a week before they could even diagnose it with no loaner vehicle. How BBB Processes Complaints and Reviews. *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. No, I did not take my vehicle to **********, as they told me I would have to leave my truck with them for TWO weeks with no loaner. Used Certified One-Owner 2023 Ram 2500 Power Wagon Rebel Granite Crystal Metallic Clearcoat in Arlington, TX at Don Davis Auto Group - Call us now 877-377-6801 for more information about this Stock #P22738A. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. I called and was informed he no longer worked there. Se continui a visualizzare When I reached out to him on multiple occasions, I was given erroneous information about parts required, parts availability/sourcing, and when the repairs would be complete. CFO at Don Davis Auto Group. All lending decisions are madeby our third party lenders, not Don Davis ******. They put the oil cap back on and brought the vehicle back to me. Don Davis Auto Group . ****************** did reach out to the dealership on 11/3/2022 in regards to a new Versa. There needs to be ramifications for this. The roof peeled back like a folded accordion into Mr. Arnold's face and head. Federal prosecutors in Dallas are continuing to target her assets to help offset her six-figure court-ordered restitution. - On the service invoice, it appears that the truck was driven 2 hours/100 miles for testing. How am I supposed to be without a vehicle for 5 business days? Please people DO NOT I REPEAT DO NOT bring your car to be serviced here. Need to find a different location? Kevin has worked for The Dallas Morning News since 2003. But we have not been able to obtain financing due to factors outside the dealership's control. Mr. Don Davis, Chairman Mr. Robert Howard, President & CEO Customer Contact Mr. Jim Brown, Secretary Additional Contact Information Fax Numbers (817) 588-5040 Primary Fax Phone Numbers (817). View Robert Howard's colleagues in Don Davis Auto Group Employee Directory. CARFAX downloads repair invoice information from our computer system to post in their history records. Syed Jilaney. Never once showed any interest in helping me at all. Phone Email. We are sorry for the inconvenience. He investigated the complaint and agreed that Mr. ***** was due a partial refund as a result of our not keeping the customer updated on the delays and progress in completing the repairs to his vehicle. Mr. **** does not seem interested in allowing us to assist him. para nos informar sobre o problema. The down payment reduced the payoff on the Wrangler that much but was still $2,907.08 more than the fair market value. Steve Nance. If you think I have time to sit around and make false accusations, you are mistaken. We boast a diverse, energetic, dedicated and fast-paced culture in which teamwork and ingenuity thrive. Auto Group. No calls, awful service. There needs to be ramifications for this. BBB Business Profiles are subject to change at any time. Unfortunately, after submitting Mr. ****** application, none of our lenders would offer financing. Address (es) 1320 East 1-20 Alrington, TX 76018. Transferred to voice-mail again, left message. I informed him that we would be able to look at it on 06/09 or 06/10. Approximately 60 days after his purchase, Mr., ****** voiced his dislike of the Nissan Kicks. Aydanos a proteger Glassdoor verificando que eres una persona real. Si vous continuez voir ce Great team in sales and service! Have fun with all the negative reviews I am about to leave concerning your "dealership". However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Let me know if there is anything else you need from me. It was a minor accident rear ended bumper was a little damage. From 2005 through the end of 2012, Lewis used her "unrestricted access" to Davis' finances to write three checks per month from his investment account made payable to Chase Card Services for her three personal credit accounts, records show. . Kevin is a multiple recipient of the Stephen Philbin Award for excellence in legal reporting. Although Don Davis Ford is not open 24 hours a day, seven days a week - our website is always . The civil suit (Cause No. CARFAX One-Owner. ABS brakes.Don Davis Ford is family owned & operated and has been is business since 1979. NEW. I work thirty minutes away so I asked about a loaner and he replies we dont have any available and wont be getting one anytime soon. questo messaggio, invia un'email all'indirizzo I am seeking a partial refund of $300.00 from the total charge of $613.97 and an apology/explanation for the poor customer service I received from ****. Pathfinder Vehicles. They put the oil cap back on and brought the vehicle back to me. Pre-Owned One-Owner 2019 Mazda Mazda3 Sedan Select Sonic Silver Metallic in Arlington, TX at Don Davis Nissan - Call us now 877-379-3670 for more information about this Stock #N63587B Don Davis Nissan OUR DEALERSHIPS Auto Group Dodge Chrysler Jeep Ram Ford Collision Center NEW Search Inventory Rogue Vehicles Kicks Vehicles Pathfinder Vehicles The client asked me why and I stated that in order to provide that answer, we would have to do a diagnostic test that was offered to her at no cost and she declined the doagnostic test. Good Place to work if they had more workers. If you continue to see this This part appears to be readily available in the area for $90. We want our car back now. The final result being that Mrs. ****** got rid of her Jeep Wrangler that she owed $9,907.08 more that its market value with a payment of $7,000 and leaving us with a loss of $2,907.08 plus approximately $2,000 worth of wheels and tires removed from the Wrangler before returning it to us. Parts Specialist (Former Employee) - Arlington, TX - October 7, 2020. I forwarded Mr. *****s complaint to our Ford service manager. 067-309719-10) was filed in the 67th District Court of Tarrant County by Vehicle Safety Lawyer Todd Tracy on behalf of a Hurst, Texas businessman who suffered a catastrophic brain injury. Dodge Chrysler Jeep Ram. Please let me know if you need anything further from me. naar 11 Next 121 vehicles found View: results per page Used 2009 Ford Escape XLT Compare 888-802-2903 View All They kept the car for approximately 1 month. It sounds like this was not all made clear to him, as he is questioning if he even has an after****et intake, so it would appear that it was not communicated well, as is too often what leads to these issues. Auto Group. We were able to secure financing on both vehicles in question. Additionally, the $1495 price is significantly less than the accessories charged by others. If you have any questions, feel free to call me at ************. He jumps my truck and every light on my dashboard is on. We tried to price out the direct replacement part number for the part that he had installed, since the OE part would not be compatible, and we wanted to ensure proper fitment. Down payment was made in May on the purchase of the Jeep Wrangler. 10 complaints closed in the last 12 months. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail But that familiarity with and access to his finances allowed Lewis to secretly steal about $1.7 million from him, federal authorities said. Be sure to be prepared with your prior employment information, driver's license, and 2 complete references. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. To hide the thefts, Lewis made false entries in the accounting software on her work computer, claiming the checks paid expenses related to Davis' personal investments and/or assets, according to court records. Service said they needed to jump our vehicle and had to drive another client home first. This is a multi-location business. I was told that it should drive funny for about a week or two in order to get use to me since they fixed it Within a week(9/30) the transmission code popped back on and the car has been driving weird. Additionally, we tried to repeatedly call MS. ********, but her phonewould not accept voicemail. . She arrived around 7:00pm. We discussed the issue he is having and we went over his extended warranty information provided through ********** where he purchased the truck. Don Davis Discount $832 Don Davis Price $31,848 *Manufacturer's Rebate subject to residency restrictions. One Owner Used Vehicles for Sale in Arlington, TX - Don Davis Dodge Narrow Your Search Viewing - Pre-owned One Owner View All Inventory Locations Certified (13) Special (6) One Owner Pre-owned Vehicles for Sale in Arlington, TX 1 2 3 4 5 . to let us know you're having trouble. Used Certified One-Owner 2018 Ram 1500 Express in Arlington, TX - Don Davis Dodge Certified 2018 Ram 1500 Express in Arlington, TX 888-802-2903 View All Videos Price $24,945 Sign Up For Price Drop Alerts Confirm Availability Apply for Financing Value Trade-In Confirm Availability Request Information Currently Viewing Certified 2018 Ram 1500 Express Dropped vehicle off on 7/11 for oil change and to check battery and vehicle shaking at times when starting. This vehicle is SUPPOSED to *******. He covers federal criminal courts and has been a journalist for 30 years. Was told oil change was completed. Keep it up guys. Thirty minutes later he calls me back and tells me its my water pump and with parts and labor itll be $860.00. On my way to work I receive a text not a call that the water pump they had was cracked and they have to order a new one which will be in on Thursday 12/15. BBB reports on known marketplace practices. They pulled the truck around and in just a few minutes the young lady was coming back out to let me know that the Service Tech and the Service Manager wanted to speak with me and show me what's going on with the oil in the vehicle. We in no way did anything fraudulent and if necessary could take legal action against them for this slander. The U.S. attorney's office on Tuesday filed a foreclosure lawsuit seeking to take ownership of an Arlington house she owns, records show. message, please email He is contacting Mr. ***** to offer him a partial refund. We offered to show Mr. ****** a SUV that we did have available. I guess when the truth is told you have to come back with a lie! I have proof and witnesses of this. Also the other Dealership Crest Nissan of Frisco suggested to find a way to make an insurance claim "like driving through a hail storm or something" or "wrecking the vehicle and use the *** Insurance to pay it off and then start over". She choose not to repurchase either unit. "I would just buy a new car if i were you"Quoted over $8k for repairs. The customer approved the repair as quoted and then later declined the repair. verdade. At Don Davis Auto Group we thrive on inspiring pride among our team members and envy among our competitors. We offered him his purchase price to trade into another vehicle. However the upgraded wheels and tires that were on the vehicle when she traded it in had been removed and replaced with the original wheels and tires.
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