If you want a gap in between your old pass expiring and the new one becoming active, purchase your new pass in person only after the old one expires, and the new pass will be activated the first time you use it. You will need to tag your card to a card reader or ticket machine to activate it. Learn more about Clipper STARTOpens in new window. Cash value must be loaded prior to tagging on the express route. It works like any other Clipper card. What does it mean to pick up my value and why do I have to wait to do it? You have up to 6 months to spend down your balance, so you can load the funds. Youth 18 and under enjoy unlimited rides on VTA bus and light rail with the Summer Youth Pass from June through August. These include: TheRegional Transit Connection Discount Cardis a version of the Clipper card issued to persons with disabilities. Please visitThe ABCs of VTA's Class Pass Programfor more details on how to sign up. Monthly passes are the most convenient way for regular customers to get unlimited access to Muni service, including cable cars, for a calendar month. (opens in new window). Youth, seniors and riders with disabilities can receive reduced fares and access to discounted passes. Qualifying individuals include: The Clipper BayPass program kicks off the recommendations of the Fare Coordination/Integration Study, which focused on creating a more customer-friendly transit fare system in the Bay Area. Adult Clipper card usersmust pay the surcharge in the form of Clipper cash (only). Orders must be submitted a minimum of 10 business days prior to the date needed. What are the age limits for discounted fares? This is just another barrier to transit: an opaque payment system. WebClipper is the all-in-one transit card used for contactless fare payments throughout the San Francisco Bay Area. We notify customers 30 and 60 days before the expiration date of their payment card on file. Select your Clipper card and then choose an amount to add to your Clipper card, then select 'Add.' What if my Auto-Reload payment fails or the card reader says "BLOCKED BAD DEBT"? Please first contact your institutions transit pass office (likely where you picked up your ID or Clipper Card). WebThe Go Pass is valid for the calendar year until Dec. 31 at midnight. The card needs to communicate with the servers, so that might be the issue. Scan this QR code to download the app now. To apply for an RTC Clipper card, youll need to visit a participating transit agency location. 6. Visit VTA's Fares page for more information. The same Clipper card must be used when tagging from local to express routes. You can perform the following transactions on Ticket Vending Machine: Purchase an Adult Clipper card for $3 at select light rail platforms Load Clipper e-cash value, VTA Monthly Pass, or other transit Find out your options for loading value on a Clipper card on our Clipper page or on Clipper.com. WebClipper cards are dispensed one card per transaction. VTA hasagreements with area transit operators to provide convenient transfers. SamTrans Mobile App To ride our world-famous cable cars using Clipper, buy a one, three or seven-day Visitor Passport for discounts on multi-day rides. We took that balance and put most of it onto our Clipper cards, for the day that we would once again ride the rails. If you have been cited for not having valid fare and need information on how to pay the fine, you can use the Santa Clara County Public Access Traffic Case Information Website. Youth and seniors can apply for reduced fares and access to discounted passes. Learn more about Clipper, including how to get and use your card. And, to get it back, its an hour on hold, and three to five business days.. In 2023, the project team expects to expand the Clipper BayPass pilot to at least ten Bay Area employers of various sizes. Apply for your discounted card and save every time you ride. 55-A West Santa Clara Street No, every rider needs their own card or device (phone or watch) to pay for fares. Choose to stay logged in or to log out. Prior to that he was an assistant sports editor at the paper from 1984-1987. What happened to my order? Violators are subject to fines and can lose their transit privileges. Or get a card in person. If you do not hear any beeps or see any lights, your card may be defective or damaged. Riders under age 65 with qualifying disabilities can apply for a Regional Transportation Connection (RTC) Clipper card. San Jose, CA 95113Monday - Friday 9:00 am to 6:00 pm, 3331 North First Street We strive to have /r/askSF serve as a reference to SF Bay Area resources. If the balance on your card is less than $5, Clipper will not process your refund request or charge the $5 processing fee. Whether youre going to festivals, movies, parades or other leisure destinations, the 8-Hour Excursion Pass is your ticket to fun on Light Rail! If you want to ride, you will need to tag again. Clipper card pending passes cash value I have loaded a lot of money on a clipper card through the website months ago. BART's HVD tickets, which are good only for BART trips, give you a 6.25% discount: You pay $45 for $48 in value or pay $60 and receive $64 in value. Phone: (415) 778-6628 If you place your order by midnight, you can usually pick it up in the next 1 to 2 days. VTA light rail operates on a proof-of-payment system. Learn about how to use the RTC Clipper card in the Guide to the RTC Clipper Card. Can I use the cash value loaded on my Clipper card to purchase a transit pass for my card? See the. : Roadshow, Hands-free law means exactly what it says: Roadshow, Parents can be best (and toughest) teachers for new teen drivers: Roadshow, Why electric vehicles are better than hybrids at fighting climate change: Roadshow. You can shorten the process by tagging a fare gate; card reader at a train station or ferry terminal; ticket machine at Golden Gate Ferry, Muni, SMART or VTA; or Clipper Add Value machine. If you set it up for a pass, Clipper will automatically reload a new pass on your card when the old one expires. For example, if you have an AC Transit 31-day pass that expires on May 12, the new pass will not become active until the first time the card is tagged AFTER May 12. Otherwise, you will be logged out automatically. If you set up Auto-Reload for cash value, when your balance falls below $10, Clipper will automatically reload you card when you pay your next fare. On the cable car, the conductor carries a handheld card reader. Yes, you can set up your Clipper card to automatically reload cash value, multiple passes or any combination of cash value and passes. If you already have a card, you can choose to set up Auto-Reload when you load value online. When you tag and board SMART, your card will initially be charged the maximum SMART fare of $11.50. Pay With Choose to stay logged in or to log out. The Bay Area Housing Finance Authoritys Business Plan aims to create bold, regional solutions to the Bay Areas housing challenges. See download files info to view Comma Separated Value (CSV) files. The Annual Pass Subscription Program allows you to pre-purchase 12 monthly passes (for 12 consecutive months) for the price of 11 monthly passes. May ride VTA Express Bus service without an upgrade, One pass is good for eight hours from the time of purchase, After the fun, just hop onboard youll already have your pass, Passes are 25% off of the regular Day Pass price from groups of 100 or more., Passes come in multiple day options (1-Day, 3-Day & 5-Day) for varying schedules.. This second phase of the pilot program will offer the pass, for purchase, to organizations which are interested in offering their employees an unlimited Bay Area transit pass. Cash value and transit passes are not interchangeable. Select Clipper card and follow the instructions to add a card and load value. Otherwise, you will be logged out automatically. The Monthly passes may be loaded to the Clipper Card at SamTrans headquarters, Clipper retailers or online at Clipper. Update your spam filter by adding custserv@clippercard.comto your list of approved email addresses. VTA has agreements with the following regional transit operators to provide convenient transfers - find the details on our Regional Transfers page: Highway 17 Express Caltrain BART ACE AC Transit To qualify for discounted fares, Seniors must be age 65 or older and Youth must be age 5-18. WebYour Clipper card will not be returned to you. Your Clipper Card must be tagged on the Clipper reader on the bus, station, dock, platform or with a transit agency staff member in order for your fare to be considered valid. I'm visiting the Bay Area. COPYRIGHT 2019 SANTA CLARA VALLEY TRANSPORTATION AUTHORITY (VTA). Adult passengers traveling from a local bus to an Express bus will have to pay a surcharge of $2.50: Monthly passes are valid for the calendar month purchased. Scratch-off design allows cardholder to select days of use. For more information about eligibility, how to apply, how to renew and how attendant cards work, visit 511.org. and our 2020, Metropolitan Transportation Commission. You could choose to set up Auto-Reload for a pass and go back later to set up cash value, too. Q: Dear Mr. Roadshow, wise Sultan of Stop & Go, Tsar of Transit, Oracle of Offramps: Last December, my wife had a substantial balance on her company transit deduction account. After your second tag, the card reader will display a message that your initial tag was refunded. If you did not receive email notifications, we may not have the correct email address for you, or our email may have been blocked by a spam filter. Clipper BayPass only provides valid fare for trips on fixed-route transit on transit operators that accept Clipper Cards. My spouse, relative, or close friend needs help managing their registered Clipper card. Please have exact change ready when boarding. I no longer need to use Clipper. Your mobile wallet will display purchase options for your selected Clipper card. Once your Go Pass Provider enters your Clipper card serial number into Clipper's online portal, you must You can order a card and value online but note we can only mail cards to domestic addresses. The It works like any other Clipper card. Youth, seniors and riders with disabilities can receive reduced fares and passes with a discount Clipper card. Allrightsreserved. I'd like to plan my visit to the Bay Area in advance. When you tag your card, the Clipper reader will display the fare you paid and your remaining balance or pass expiration date.

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